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Once confirmation has been received that your payment has been successful from your chosen payment method provider, then we can process your order and send your email containing your unique code and instructions on how to download the software from the Supplier.
When completing the checkout, please make sure that your email address is accurate so that we can get this to you as quickly as possible.
14-day money back guarantee included if product is not activated
You can purchase from Gear4music with complete confidence and peace of mind. All of our digital products come with a 14-day money-back guarantee as standard.
If you decide you don't want your order, you can return it within 14 days of receiving it. Provided your product hasn't been activated in that time, you can exchange it for a different product, or get a refund.
We will only issue a new product or refund if the supplier confirms that your product has not been activated. At the same time, we will ask them to invalidate it so that it cannot be used in the future.
This does not affect your statutory rights.
For more information, please refer to our Returns and Refunds Information.
If you decide your order isn't suitable for any reason you can return it - just let us know within 30 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.
Eligibility for Money Back Guarantee
Important: For hygiene and software licensing reasons, some items are only eligible for our Money Back Guarantee if they are returned to us unused and sealed in the original packaging with all software still "unregistered." Details of exclusions are shown within the product descriptions. Products include:
- Monitors and Headphones
- Earplugs and Ear Protection
- Reeds and mouthpieces for woodwind and brass instruments
- Mouth and Lip-Care Products
- CDs, DVDs and Software
We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on Gear4music.
In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.
When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.
This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.
| UK & Europe | EU Standard | Gear4music Standard | Gear4music Optional |
|---|---|---|---|
| Return Period | 14 days | 30 days | up to 180 days |
| Standard delivery charges refunded? | Yes | Yes | Yes, up to 30 days |
| Upgraded delivery charges refunded? | Standard costs only | Standard costs only | Standard costs only |
| Free collection on cancellation | No | No | Yes, up to 30 days |
| Free collection if defective, delivered damaged or incorrect item | Yes, within 14 days | Yes, within 14 days | Yes, within 30 days |
We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.
Key Features
The Nugen DialogCheck is an AI-powered vocal analysis tool that provides deep metering and insight into the intelligibility of dialog in a broadcast mix. The Nugen DialogCheck is built for engineers and mixers aiming to improve speech clarity in today’s competitive media environment. Powered by dual AI neural networks and the LE-Meter model from Fraunhofer IDMT, DialogCheck provides an objective, real-time view of how understandable your dialogue is, even amid complex mixes. With intuitive visuals and percentile-based feedback, this plug-in makes it easy to spot and address intelligibility issues without altering your audio. Developed in partnership with Netflix, it’s the modern solution for tackling one of media’s biggest audience complaints.
Product Ref: 335443
DialogCheck uses dual AI neural networks and the scientifically validated LE-Meter model, developed by Fraunhofer IDMT, to measure speech intelligibility in real time. Unlike traditional meters that only monitor loudness or frequency ranges, DialogCheck gives a direct reading on how understandable the spoken word is in your mix. Developed alongside Netflix, it’s a trusted solution for professionals who need to meet the highest standards in broadcast and streaming quality.
As a purely diagnostic tool, DialogCheck integrates seamlessly into any workflow without modifying your audio. It highlights areas where clarity could be improved, such as through rebalancing dialogue, music, and effects, without applying any processing. This makes it a risk-free, highly effective tool for engineers looking to refine clarity without losing creative control or introducing unintended changes.
With the growing number of complaints about unclear dialogue in film and TV, being able to confidently deliver clear mixes is a major advantage. DialogCheck helps mixers anticipate and resolve potential clarity problems before content reaches audiences. Its real-time graphs and percentile metrics make it easy to catch subtle intelligibility issues that traditional meters miss, ensuring you stay competitive in a high-expectation media landscape.
While other tools might touch on loudness or noise control, DialogCheck is the only plugin designed specifically for measuring dialogue clarity. Its dedicated focus, combined with advanced psychoacoustic modelling, ensures you’re working with the most precise, relevant data available. Whether it’s adjusting a complex surround mix or fine-tuning an isolated voiceover, DialogCheck gives you the clarity-focused insights you need to make every word count.
"Giving dialog the laser focus it needs, DialogCheck is essential for all our output." - Keith Alexander (Adorama, Lady Betty, Perfecting Audio)
"Dialog intelligibility — where the drama either unfolds or falls flat on its face." - Mike Aiton (BBC Panorama, The History Channel, Robot Wars)
"Join the conversation with metering savants NUGEN Audio and check that your dialog is actually heard and not just seen." - Mike Aiton (BBC Panorama, The History Channel, Robot Wars)
